Version Check
NEWEST SOFTWARE: 1.5.0 (190)
NEWEST FIRMWARE: 1.90
Follow the instructions below to check your version numbers and update your system if needed.
About ProteusHub Versions
The ProteusHub contains two distinct sets of software that must be up-to-date for best performance. "Software" is the visual app that you interact with. "Firmware" controls communications with the other systems on your boat. If your device does not match the versions listed above, please follow instructions here to update. If you have any problems, please call Tocaro Blue or submit a ticket for support. The 'minimum stable version' of code is the one
that is mandatory for acceptable performance. If you received a
ProteusHub with a QR code that is is below the minimum stable version,
contact us directly or submit a ticket before installing your Proteus
device. Currently, the minimum stable versions are
- MINIMUM STABLE SOFTWARE: 1.4.5 (125)
- MINIMUM STABLE FIRMWARE: 1.50
How to Check Your Version Numbers
If you have just received a QC card along with a ProteusHub that is not yet installed it, simply compare the numbers on your card to those listed above. Follow the update process below if your system is out of date.
If you cannot access the Proteus screen, please follow the guide below, or submit a ticket for personal support. Otherwise, once the system is installed, turn on Proteus and tap Menu (top left), Update, and view the Current Version (see screenshots below). If you are within cellular range or have on-boat WIFI, simply tap 'Update Now' to begin the update process. On-screen prompts will notify you of the installation status. Updates can take 5 to 20 minutes based on cellular or wifi signal strength.
If the first update does not succeed, please try the update button again. If it fails twice, submit a ticket for personal support.
If the first update does not succeed, please try the update button again. If it fails twice, submit a ticket for personal support.
How to Update Firmware
If you cannot access your Proteus screen even after applying power, it could be due to incomplete video setup on your plotter (Option 1) or due to highly outdated software or firmware (Option 2).
For Option 1, If you think Proteus is probably working but don't know how to make it appear on your plotter, please search for the installation guide for your specific chartplotter or MFD.
For Option 1, If you think Proteus is probably working but don't know how to make it appear on your plotter, please search for the installation guide for your specific chartplotter or MFD.
For Option 2, (for instance, if the system is frozen or otherwise blank), please call Tocaro Blue or submit a ticket for support. These issue can usually be resolved by our team remotely if your system is powered-on and within cellular range, even if you cannot see the screen.
Related Articles
Troubleshooting
How do I power on my Proteus device? Your Proteus is powered by the NMEA bus. Simply power on your NMEA 2000 Bus and Proteus will power on. My Proteus is non-responsive, how do I reset my Proteus? If you have easy access to your Proteus device, ...Troubleshooting (Garmin Multi-functional Display)
My Proteus screen is going on/off every 10 seconds? If you are experiencing the Proteus screen flashing on and off roughly every 5, 10 (default), 30 seconds, or consistent interval. Check the the HDMI source on your video app. If it is set to ...Software Update
From the Settings Menu go to Update Find the current version of software running on Proteus. Press Update Proteus to find out if a new update is available, and it will automatically begin updating. Note: It is best to do an update while at dock with ...Power Considerations
The Proteus Device is powered via the NMEA 2000 network on your vessel. It operates at 12 V and draws about 10W (or 0.8Amps) during normal operation. Before installing your Proteus unit, ensure that the NMEA2000 network is powered by a 12V DC source ...Does My Boat Support Proteus?
Summary To provide seamless integration, Proteus Hub is designed to use data from the existing sensors on your boat, especially RADAR, and to display the Proteus app on your existing Multi-Function Display (MFD, also called a 'chartplotter'). We are ...